FAQ about Gigway

Our frequently asked questions

Do you have any questions about how Gigway works?
We have gathered our most common questions for you here.
If you don’t find what you’re looking for – feel free to contact us!

For freelancers

How does it work?

Freelancers create accounts for free and become part of the Gigway digital marketplace.

1. Start with creating your account and add all required details.

2. Gigway will match your skills and experience with new assignments.

3. When we have a match, you will receive a notification and can decide if you want to apply for the assignment.

4. Chat and agree with the client and sign a contract for the assignment. Log your working hours and follow up on your assignment.

5. Receive your salary, leave a review and apply for your next challenge.

Is Gigway free to join as a freelancer?

Yes, it’s free to join Gigway. Complete your profile to highlight your skills and experience, add your portfolio, LinkedIn profile or CV, and set your ideal pay rate. Let the assignments come to you and apply for the assignments you want.

What kind of assignments can I find on Gigway?

Through Gigway, you will find assignments in creative professions such as marketing, media, design, and within IT/development.
The assignments can be hourly based contracts or fixed price projects. 

How do I find assignments?

Gigway is a digital platform where freelancers and assignments get matched. When logging in to your Gigway account you’ll find recommendations of assignments you’ve been matched with.

When creating an account on Gigway, you’ll add your email address. Every time a new assignment has been matched, or if you have a new message from an ongoing discussion with a client, you will receive a notification in an email telling you to log into your Gigway account.

Can I see all available assignments?

When logging in to your Gigway account you’ll find recommendations of assignments you’ve been matched with. You will only see the assignments that match your skills and background that you have specified in your profile.

When creating an account on Gigway, you’ll add your email address. Every time a new assignment has been matched, or if you have a new message from an ongoing discussion with a client, you will receive a notification in an email telling you to log into your Gigway account.

How do I get paid?

This is dependent on whether you have your own company or will be paid by Gigway. If you have your own company, you’ll invoice Gigway for your assignment. When Gigway pays the salary, that you and your client have agreed upon, it’ll be added to the account you specify in your profile.

Do I need a company to get paid?

No. If you don’t have a company, Gigway pays the salary that you and your customer have agreed upon.

How much do I get paid?

It’s entirely up to you. Upon creating an account, you can set your preferred salary/price. The salary for each assignment is always a negotiation between you and the company offering you an assignment. The client will set a price span and you may apply with a price within or outside of the span, to be open for negotiation.

For companies

How does it work?

Companies create accounts for free and become part of the Gigway digital marketplace.

1. Start with creating your company account and add all required information about your business.

2. Create an assignment and get it published.

3. Gigway will match your assignments with suitable freelancers who will get the opportunity to apply for the job.

4. When you receive an application, you will get a notification to your email address and can decide if you want to start chatting with the freelancer.

5. Freelancer applies with a price suggestion which gives you the opportunity to negotiate the price for the assignment in the chat.

6. When you have agreed with the freelancer you will be able to sign a contract for the assignment in the platform.

7. The freelancer will register the hours worked in a time report in the platform, which you get to approve before you receive an invoice from Gigway

8. You can review the outcome of your assignments and freelancer work and handle payments in the Gigway platform.

9. Gigway charge 12% service fee on the invoices.

What kind of assignments can I post on Gigway?

The freelancers in Gigway have their expertise within creative professions such as marketing, media, design, as well as IT/development.

How do I find freelancers?

Through Gigway you can find, hire and manage freelancers. When you post an assignment, it is matched with suitable freelancers based on the requirements you have stated in the assignment. When the matching is complete, you can review the applications, check portfolios and chat with the profiles before deciding and signing the contract.

Do I have to post a job?

Yes, if you want to hire a freelancer.

Gigway is a platform where freelancers and assignments get matched, based upon requirements and freelancer skills; Companies create their company account and publish an ad on the platform. Gigway will then match your assignments with suitable freelancers who would get the opportunity to apply for the job.

How do I get an account?

Create your free company account here and post your first assignment on the platform.

How much does it cost?

Gigway is a free platform for freelancers to use, and for companies to post their assignments. There will only be a cost once a contracted freelancer starts to invoice for their work. Gigway then have a fixed rate of 12% service fee added to the invoices.

How soon can I expect applications from freelancers for the assignment I have published?

As soon as you have published an assignment the job will be matched with freelancers. Then freelancers will apply for the job. This usually happens within the first 24 hours, as the freelancers get the notification of a potential new assignment in their inbox. Sometimes it could be worth waiting a couple of days to give the freelancers the chance to apply.

How do I know the freelancer’s hourly rate?

First you decide whether the assignment is paid per hour or with a fixed price for the entire assignment. The price is visible to the freelancer when they are matched to the assignment. When the freelancer applies for the assignment, a proposal for a price that is either the same as you specified or a new proposal, is included.

You will be able to clearly see which final price is proposed, including our service fee. The price is always negotiable for both you and the freelancer, until the contract has been signed.

Can I add team mates to my company account?

Yes, you can add several colleagues who either oversees their own assignments, or you can work together on the ongoing assignment recruitment.

How does the payment to a freelancer work?

The freelancers register their time reports on the Gigway platform. Once you have approved the hours, an invoice will be sent to you based on the approved hours and the agreed price generated from the contract you have signed with the freelancer. You will have 20 days to pay the invoice. Once the invoice is paid, we will pay the freelancer.

Looking for freelancers? Create a company account and post your gig for free.Read more
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